Guidelines

Safety at Every Step

At Groundwale, the safety of players, teams, and venue partners is our top priority. We encourage all users to follow these safety guidelines while booking and using sports facilities.

Safety is a shared responsibility.

Whether you're a player, team captain, or venue operator, following these guidelines ensures that everyone has a safe, enjoyable, and fair sports experience. Groundwale reserves the right to take action against users who violate these guidelines.

Core Guidelines

The essential rules every player and team must follow on any Groundwale-listed venue.

01

Follow Venue Rules

Every sports facility may have its own rules and regulations. Users must respect and follow all guidelines provided by the ground owner or management.

02

Use Proper Equipment

Players should always use appropriate sports gear and equipment suitable for the sport being played to prevent injuries.

03

Maintain Discipline

All players and participants must maintain discipline and sportsmanship at all times. Misconduct, violence, or damage to property will not be tolerated.

04

Arrive on Time

Players should arrive on time for their scheduled booking to ensure smooth coordination and avoid conflicts with other bookings.

05

Health & Safety Practices

Ensure you are physically fit before playing. Warm up properly and take necessary precautions to avoid injuries or health risks during activity.

06

Respect the Facility

Take care of the sports facility, equipment, and the surrounding environment. Damage caused to the venue may lead to penalties or cancellation of future bookings.

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Additional Safety Rules

Further guidelines for specific situations and participants

07

Supervision for Minors

Children and minors should always be supervised by parents, guardians, or responsible adults while using any sports facility.

08

Emergency Situations

In case of any injury or emergency during play, immediately inform ground management or contact emergency services if required.

09

Weather Conditions

Outdoor sports activities may be affected by weather. Check weather updates and follow venue instructions before and during play.

10

Comply with Local Laws

Users must follow all applicable local laws and regulations while participating in sports activities on any Groundwale-listed facility.

Our Safety Commitment

Groundwale actively works to uphold these safety standards across every venue and event on the platform.

Player Protection

Your physical safety is our first priority in every booking and event we support.

Venue Standards

Every listed ground is expected to meet baseline safety standards for players.

Emergency Readiness

We encourage all venues to have basic first-aid and emergency protocols in place.

Fair Play

Groundwale promotes discipline, respect, and fair competition among all users.

Minor Safety

Additional safeguards are required when minors participate in any platform activity.

Transparent Reporting

Any safety incidents can be reported to us at support@groundwale.com.

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Reporting a Safety Concern

How to flag a safety issue on the platform

If you witness or experience any unsafe conditions, misconduct, or emergencies at a Groundwale-listed venue, please report it to us immediately. Your report helps us maintain safety standards and take appropriate action.

Email

support@groundwale.com

Response Time

Within 24 hours

Location

New Delhi, India

Safe Sports, Every Time

By following these safety guidelines, you help create a better sporting environment for everyone. Play hard, play safe, and respect the game.

Player Protection

Always first

Venue Standards

Consistently upheld

Emergency Ready

Always prepared

© 2026 Groundwale. All rights reserved.